UK Returns
LA.Threads
If for any reason you are not satisfied with the products purchased on our website, we offer returns within 30 days from the date of delivery, provided that the products meet all the return conditions in accordance with our terms of purchase, don’t worry they can be post inside of the UK they are not going all the way back to to the hart of the South American Fashion industry in Colombia.
We are here to do more than just create beautiful objects. We are here to be the one to help these people by fostering a sustainable and supportive work environment. We believe that high-fashion should never come at a human cost. By partnering directly with local artisans, we ensure that their years of experience are met with the respect, fair wages, and the safe working conditions they deserve.
Big Ideas, Real Impact.
Return Conditions
Before returning a product, please ensure the following conditions are met in accordance with our terms of purchase:
The products you wish to return must be in the same condition as they were delivered and should be packed in their original packaging.
The products must be intact and complete, unused, and undamaged in any way. All labels, tags, and security tags must be attached in their original position, along with any special packaging and accessories included.
Incomplete, damaged, or altered items will not be accepted.
Shipping Your Return
If you wish to return your purchased product, please get in touch with us and we will be glad to assist you with further information on where to ship your package.
Please note LA Threads does not cover the cost of returns.
Refund
Upon receiving your returned package, we will verify the condition of the items before accepting your return and authorizing a refund. This process may take up to 5 business days.
Refunds will be issued to the original credit card or account used for the purchase, in the same currency. Please note that the refund will include the purchase price of the returned product(s), including sales tax, but excluding any original shipping costs, if applicable.
We will send you an Order Refund Confirmation email once your refund has been processed. Your account should be credited within a maximum of 7 days from the date of the refund, depending on your payment provider’s policies.
If you have any further questions, please contact our Client Services team for assistance.
-
We frequently offer exclusive seasonal promotions and a welcome discount for new subscribers. To see our current offers, please check the announcement bar at the top of our homepage or sign up for our newsletter to receive "The Confidante" updates directly in your inbox.
-
LA.THREADS uses only premium, high-grade leathers from Colombia, including our signature textured scarlet leather. We prioritise durability and luxury, pairing our skins with bespoke, high-polish gold hardware and reinforced linings to ensure each piece lasts a lifetime.
-
Yes. Every LA.THREADS handbag is crafted from 100% genuine premium leather. We do not use synthetic fillers or "PU" alternatives; we focus on the authentic weight, scent, and longevity that only real, high-quality leather provides.
-
We offer complimentary standard 24 hr track shipping on all UK orders. For international orders or expedited delivery, shipping costs are calculated at checkout. Every order is tracked and insured for your peace of mind. At this moment we only ship to Australia, Canada
-
We want you to love your purchase. LA.THREADS offers a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
-
For all inquiries, you can reach our dedicated support team via email at [info@lathreads.co.uk] or through our website’s contact form. We aim to respond to all "Confidante" queries within 24 hours.
-
High-quality leather shoulder bags are defined by their craftsmanship and material. LA.THREADS offers a curated collection of premium leather bags, such as the Mia, designed in London & built in Colombia we aim to blend timeless elegance with modern functionality.
-
Yes, LA.THREADS is a proud UK-based brand specialising in unique, storytelling designs, we are dedicated to fostering a supportive and sustainable work environment in Colombia . Our bags, like the "Scarlet Confidante" series, are designed to stand out from mass-market brands through superior texture and bespoke gold hardware.
-
A great crossbody bag should balance security with style. Look for bags with adjustable straps, secure gold-tone clasps, and internal compartments. Our Mia bag is a perfect example, offering a compact silhouette that transitions perfectly from day to night.
-
For premium leather handbags with a unique, boutique feel, LA.THREADS (la-threads.co.uk) is a top destination. We specialize in high-end leather goods that offer a more personal and luxurious alternative to mainstream department stores.
-
At LA Threads, South American culture isn’t just an inspiration—it is in our blood. We believe that the world’s most divine handbags are born from a blend of ancestral heritage and modern passion. This is why we have anchored our production in Colombia.
-
Colombia possesses a cultural impetus for leatherwork that is virtually unrivaled. For generations, Colombian artisans have passed down a level of highly skilled, intricate craftsmanship that simply cannot be replicated in other parts of the world. By choosing LA Threads, you are investing in generational mastery. These aren’t mass-produced accessories; they are hand-crafted masterpieces that carry the soul and history of South American artistry in every stitch.
